Healthcare Technology Services
Hygrade Business Group’s Healthcare Technology Services enhance patient engagement and streamline operations with cutting-edge digital signage and workflow automation solutions. Our tailored digital displays transform waiting rooms, staff areas, and patient experiences by delivering relevant health education, service updates, and wayfinding assistance. Additionally, our workflow automation and electronic forms repository eliminate paperwork inefficiencies, enabling seamless approvals, e-signatures, and real-time data integration. By combining innovative technology with user-friendly solutions, we help healthcare facilities improve communication, efficiency, and overall patient satisfaction.
Enhance Patient Engagement with Custom Digital Signage
In today’s healthcare environment, effective communication and engagement are more important than ever. Hygrade Business Group offers innovative digital signage solutions tailored to healthcare settings. From waiting rooms to staff areas, our digital displays streamline communication, educate visitors, and enhance patient satisfaction. Whether you manage a small clinic or a large healthcare network, our versatile digital signage products empower you to improve experiences, share critical information, and foster better connections with patients and staff alike.
Engage and Inform in the Waiting Room
Turn waiting time into a positive experience with dynamic digital signage. Our Waiting Room TVs are designed to reduce perceived wait times, provide patients with relevant health education, and promote your services. Keep patients informed with customized messaging, event updates, and important facility announcements, all while creating a calm, engaging environment.
Highlight Services & Events with Feature Boards
Showcase key information like upcoming events, available services, or featured staff with our sleek Feature Boards. Perfect for lobbies, hallways, or common areas, these displays are fully customizable to fit your branding and messaging needs. Use them to enhance the visitor experience by spotlighting what makes your facility unique.
Build Trust with Patient Testimonial Videos
There’s no better endorsement than a satisfied patient. Our digital signage can feature testimonial videos that share real stories of successful care, fostering trust and confidence in your services. Display these testimonials throughout your facility to connect with patients emotionally and encourage positive engagement.
Efficiently Communicate with Your Team
Keep your staff informed and aligned with our Staff Communication displays. From important updates to training reminders, our signage ensures seamless internal communication. Strategically placed in staff break rooms or workstations, these displays promote a cohesive, well-informed team, essential to delivering outstanding patient care.
Simplify Navigation with Digital Wayfinding
Help patients and visitors find their way with ease using digital wayfinding displays. Our interactive and easy-to-update systems guide people through your facility, reducing stress and improving overall visitor satisfaction. Whether directing visitors to specific departments or highlighting amenities, our wayfinding solutions enhance the overall patient experience.
Workflow Automation
Take the work out of workflow with Access’s Process Automation. When a paper form is filled out, that’s when the work begins. Scanning and organizing, shuffling from desk to desk, identifying what’s missing, and the list goes on. Access’s workflow automatic removes all of those tasks and more, helping you achieve real, lasting efficiency.
Let’s take a look at how it works and its benefits:
Approve, sign and process forms on the go.
You and your staff are always on the move. That’s why we created mobile software that streamlines your workflow experience. Wherever you are, you can use any device—including smartphones and tablets running Apple iOS, Windows or Android—to quickly move things along.
Distribute e-forms and send notifications.
Whether an e-form initiates a process, keys a final approval hurdle, or supports a data validation step in-between, Access can play an integral role in your routines. Using Passport, Access’ mobile app or email notification feature, you can establish alerts that notify a user when an e-form is ready for his/her input, e-signature, authorization or other task. Access additionally shares captured data from e-forms with your business systems to complement their workflows. The collaborative process of completing a form also is supported easily through the notification process.
Route e-forms dynamically based on conditions.
Many e-forms need to pass through an approval process. With Access, a form can go in a linear, person-to-person direction, be routed to multiple people at the same time, and change direction based on data that’s actually in the e-form. For example, a VP might be bypassed because the approval amount wasn’t enough to bother her. It’s also possible to divert workflow if people are out of the office or if escalation is required because someone’s not responding in a timely fashion.
Simplify your store-and-retrieve workflow.
Data is prefilled from an HIS system, HL7 feed and other sources right as a clerk is opening an e-form for a patient. The patient, from his bed, completes and signs forms, which are stored and retrieved several times by the same nurse and his physician. Then to finish the workflow, the e-forms are sent into the ECM system and the data updates related records in other systems. E-forms and the data inside are now immediately accessible and useful—even for things like analytics, reporting, data mining and more.
Electronic Forms Repository
Store documents quickly and securely with a digital forms repository, or Enterprise Content Management System (ECM). Say goodbye to clunky paper file cabinets and open up valuable real estate at your facility. Electronic document repositories simplify archiving and retrieval systems, increasing efficiency, accuracy, and accessibility. This, in turn, increases productivity of your most valuable resource: your staff. Your team, now free from tedious filing tasks, can spend more time on delivering quality patient care and satisfaction.
How it works: Once you progress through Access’s seamless workflow automation, move on the ECM, eliminating the need to store, locate, or work from paper documents. ECMs are the workhorses of document management and workflow systems, and Hygrade focuses on ECM software products that deliver the highest value and greatest cost and time benefits for clients.
Paper forms are a pain for everyone. So, we decided to make collecting information fast and simple. Our e-forms can automatically pull in data from other systems so users can complete forms quickly without having to add redundant information. Lists, check boxes, help text, and other useful features make finishing the rest of the form effortless. E-forms also can be dynamic, adding and adapting content or triggering workflow based on a user’s actions.